Thank you for over 3,000 reviews on Trustpilot!

January 10, 2022 

Thank you to all our customers for taking the time to review our services on Trustpilot.

We’re incredibly proud that out of over 3,000 reviews, our average score remains 4.8 out of 5 stars. Supporting our customers on their later-life journey is important to our team and it’s meant a lot to us reading your positive feedback about our services.

“Danny was very helpful and patient. Arranging your own husband’s funeral is not the nicest thing but all my questions were answered, and Danny was very reassuring. It’s good to know that there is now someone available 24/7 to help in what will be a difficult time.”

Mrs D, One Life Plan Holder

At One Life, we understand that planning for your later-life isn’t an easy thing to think about, talk about and organise. That’s why we treat all our customers with compassion and kindness, giving them time to make the decision that’s right for them. 

Our Trustpilot reviews highlight the service our dedicated teams provide and we’re proud of how they have supported, listened to, and enabled our customers to make informed choices regarding their later-life planning.

“They were lovely to talk to on the phone and made me feel like they cared. I got a phone call to make sure I was happy with everything too. It made my day, sometimes it is the small things that make a big difference.”

Mrs P, One Life Plan Holder

Thank you again to all our customers for your valuable feedback about our teams and services we provide. We’re going to continue to provide a compassionate, respectful, and informative service to all our customers – old and new – so that they can make the choices they want when it comes to planning for their later-life.

If you’re a One Life customer who is interested in sharing your feedback with us, you can visit our Trustpilot page to leave a review.

Are you starting to think about your later-life essentials?

Starting to think about your future and taking the planning into your own hands is one of the most helpful things you can do for those close to you for lots of reasons as it:

Gives you and your loved ones peace of mind

When you plan and pay in advance, it takes away the cost and logistics of organising a service. This allows loved ones to focus on supporting each other through a difficult time.

Allows you to say goodbye the way you want

A funeral is personal and should be exactly the way you want it. You’ll be able to choose the package that best works for you, tailor the service and leave instructions for any requests. 

Reduces money worries that you or your family may have

No matter what happens to funeral costs, when you prepay for your funeral, you’ll only pay today’s price. We want all our customers to pay a fair price for their funeral – cost shouldn’t be something that causes you or your family worry. 

Offers security

When you choose One Life as your funeral plan provider, we’ll keep your money safe in our independently managed, secure Trust Fund. Giving you security that not only is everything taken care of, but that your money will be there when the time sadly comes.

“Organising my One Life funeral plan was an essential milestone to achieve, so my family will not have the hardship of arrangements after my passing. The service provided by the adviser was informative, understanding and of total care – very professional.” 

Mr TOne Life Plan Holder

At One Life we can support you with your three later-life essentials including a Lasting Power of Attorney, funeral plan, and a Will.

From the moment you get in touch, our dedicated teams will answer all your questions about what kind of plan you are wanting – a direct cremation, burial, or cremation – offering guidance so you can choose the services you want.

Our prepaid funeral plans cover all the necessary elements of a burial or cremation including fees, a wood-effect coffin, transportation, services of a minister or celebrant and more. You can choose a payment plan to suit your needs, whether that’s by paying in full or a set amount over a certain period. We use an independently managed secure trust fund to keep your money safe until your family need it.  

And, if you decide you’d like to find out more about an LPA or Will, you can book in a meeting with our friendly Will and Estates Planning Consultants.

Get in touch with us today to find out more about planning your later-life

Compare Our Funeral Plans

A quick and easy way to find the perfect funeral plan for you.